Do what feels right for your skin. We like to use the scrub about three times a week. It is a very gentle exfoliant and can be used more if desired.
How often should I scrub?
Can I use the Malibu Made Body Scrub on my face?
The Malibu Made Body Scrub is formulated for the body. We do have some customers who choose to use it on their face with great results. However, we recommend it as a body treatment since facial skin can be sensitive to exfoliation for some.
Can I use the Malibu Made Glow Oil on my face?
Yes! The Malibu Made Glow Oil is formulated for face, body and hair.
Are your products safe for pregnancy?
As a Birth Doula, our founder Carson always formulates with mamas in mind. All of our products are made with non-toxic, organic ingredients and food grade vanilla flavor. Keeping hydrated can help the elasticity of the skin (along with a healthy diet) to nourish a growing belly. In addition, the Malibu Made Glow Oil is a great breast massage oil during pregnancy to support the lymphatic system and milk ducts. If you have any concerns or questions please consult with your doctor before use and as always discontinue use if any irritation occurs.
What do I do if my scrub or oil arrives solidified?
Due to cold temperatures during the winter months the natural botanical oils can solidify in transit. This doesn’t ruin the integrity of the product. We recommend running the closed jar/bottle under warm water and/or storing the products in a warm room where oils can soften. If this does not resolve the issue please contact us for a replacement.
How can I get the best burn from my candle?
Allow 2-3 hours for the first burn, and keep a trimmed wick. Placing your candle in a hurricane glass vessel to insulate it while it burns is also a great option to help the sides of the wax melt down.
Are your products cruelty-free?
Absolutely! Our products and ingredients are completely cruelty-free. We do not test on animals or use animal byproducts of any kind.
Why are your products expensive?
We source organic, high quality ingredients and formulate locally. Our price point reflects the extra costs it takes to manufacture a product with integrity and to run a business fairly.
We absolutely understand that our products may not fit within everyone’s budget, but we are proud to provide quality products made locally, fairly, and as sustainable as possible.
SHIPPING & RETURNS
What is your return policy?
All sales are final. If you received a damaged product or any issue with your order please email us at firstname.lastname@example.org and we will gladly replace it.
Do you ship internationally?
We currently only ship directly to the US and Canada, but hope to expand soon!
Do you offer any discounts?
Yes! Take 10% off your first order with code Moon10. Or, subscribe to a product and receive 10% off each order plus free shipping (minimum 2 orders).
Can I cancel my subscription any time?
Our subscriptions are set up as a perfect option for customers who have tried and love the Malibu Made Body Scrub and/or Malibu Made Glow Oil, and would like to receive a recurring shipment at a special discounted price! As such, when purchasing a subscription you agree and commit to our two-order minimum policy. We therefore cannot cancel a subscription until the first two orders have been fulfilled.
For all other questions, concerns, or feedback, please contact email@example.com and we will get back to you as soon as possible!