FAQs

How does your subscription (Scrub-Scription) model work?

The subscription is a great way to assure you never run out of scrub! You can choose to have the scrub delivered to you every 30, 45 or 60 days depending on your scrub schedule. Once a customer subscribes, they receive 10% off each order + free shipping. The customer is committed to purchasing at least three orders before opting out of their subscription. Adjustments can be made at anytime. We ask customers to manually renew their subscription after 12 months. 

Why use skincare with organic ingredients?  

Science has proven that our skin can absorb up to 64% of what we put on it. When something is organic, it is made without insecticides, herbicides, fungicides and fertilizers. Many of these are recognized as harmful to our entire eco-system. Organic farming techniques provide a safer, more sustainable environment for everyone. Additionally in 2002, the Journal of Agricultural and Food Chemistry published a study that found higher antioxidant benefits in organic fruit than non-organic fruit. This research suggest that organic products deliver more nutrients then those grown with pesticides

How is it packaged?

C & The Moon Body Scrub is packaged in a glass jar with an easy to peel label so that you can simply repurpose the jar once you’re done. We ship our product in a non-bleached recyclable box secured by recyclable crinkle paper. Our hope is that you reuse everything from the jar to the box to join us in our effort to reduce waste. For orders of 3 or more we use minimal bubble wrap to assure product safety. We hope you will reuse it

How can I recycle the jar?

We encourage you not only to recycle but to first up-cycle your jar! Recycling is a great alternative to filling up landfills, but since it still takes a great deal of energy and resources to breakdown and recreate a recycled product, we encourage you to reutilize your jar at home. We would love to see how you repurposed your jar by using the hashtag tag #CTheChange. Once you are ready to recycle, visit Earth911 for more info. Also, check out the NRDC post on tips for reducing plastic use. 

How and when should I apply it?

C & The Moon Body Scrub should be applied at the end of your shower or bath. Rub it onto wet skin in gentle circular motions going upwards towards your heart. 

What is its shelf life?

We recommend using your scrub within a year from opening. 

How do you preserve its freshness?

C & The Moon has replaced paraben preservatives with safe and effective alternatives such as Castor Oil and Glycerin.

What is your return policy?

All sales are final. If your packaged was lost or damaged in transit please contact us. 

What ingredients should I avoid in skincare?

Parabens, Propylene or Butylene Gylcol, petroleum, sulphates, PEGs, TEA,DEA, Phthalates, GMOs, silicones, artificial dyes or synthetic fragrances  

Why use “Natural flavors” instead of “fragrance”?

In 1973, the Federal Fair Packaging and Labeling Act required companies to list cosmetic ingredients. However this legislation overtly exempts fragrances. This major loophole allows company’s to use the term fragrance to represents an undisclosed mixture of a variety of potentially harmful chemicals. When you read a label and see fragrance, you don’t know what you are getting. According to the American Academy of Dermatology (AAD), fragrance is the biggest cause of cosmetic contact dermatitis. It’s up there with nickel and poison ivy, which most people know how to avoid. That is why we chose to formulate C & The Moon Body Scrub with a scent safe enough to eat. You might have seen the term natural flavors used on food labels. That’s because they are commonly used it to preserve taste in packaged food. C & The Moon Scrub is not edible, but I can promise you, you will be tempted to eat it.

How will purchasing organic products help keep our water clean?

Beginning in May 1995, a network of environmental organizations, including the Environmental Working Group, began testing tap water for herbicides in cities across the United States' Corn Belt, and in Louisiana and Maryland. The results revealed widespread contamination of tap water with many different pesticides at levels that present serious health risks. Using products that are farmed organically helps prevent runoff contamination. 

Who takes the photos on your website? 

The amazing Simone Harrer and Adam Guy